Skip to main content
Go to About Starbucks homepage
    • Coffee!!!! (rewritten and republished) Coffee!!!! (rewritten and republished)
    • Cups & Merch Cups & Merch
    • Customer Experience Customer Experience
    • Drinks & Food Drinks & Food
    • Annual Impact Report (ESG) Annual Impact Report (ESG)
    • Belonging at Starbucks Belonging at Starbucks
    • Communities Communities
    • Farmers Farmers
    • Partners (Employees) Partners (Employees)
    • The Starbucks Foundation The Starbucks Foundation
    • Sustainability Sustainability
    • Contact us
    • Media Library
    • Press Releases
    • Starbucks for the Record
    • News Blog
  • Stories

Message from Sara Kelly: Starbucks Update on Bargaining

  • Share this post on X
  • Share this post on Facebook
  • Share this post on Threads
  • Share this post on LinkedIn
  • 3 min read
  • December 20, 2024

Partners,  

Today I’m sharing an important update on contract negotiations with Workers United to help address any questions or concerns that might be on your minds. 

This week, Workers United delegates prematurely ended our bargaining session and refused to return to the bargaining table. It is certainly disappointing given the progress we’ve made to date; Since April we’ve held more than nine bargaining sessions over 20 days. We have reached more than 30 meaningful agreements on hundreds of topics Workers United delegates told us were important to them, including many economic issues. 

Here are the facts: 

  • Over the last three years alone, we have invested over $3 billion in the Partner Experience. 
  • Starbucks offers a competitive average pay of over $18 per hour, and best-in-class benefits. The combination of our average pay and benefits equates to an average of $30 per hour for baristas who work at least 20 hours per week. 
  • These benefits include health care, 100% college tuition coverage, paid family leave, and company stock grants. 

No other retailer offers this kind of comprehensive pay and benefits package. Workers United proposals call for an immediate increase in the minimum wage of hourly partners by 64%, and by 77% over the life of a three-year contract. These proposals are not sustainable, especially when the investments we continually make to our total benefits package are the hallmarks of what differentiates us as an employer – and, what makes us proud to work at Starbucks. 

For more information, you can visit one.starbucks.com  for the latest updates and facts.  

We know our success starts and ends with our green apron partners and we are committed to enhancing every partner’s experience. We value direct relationships because the best person to speak for a partner is the partner. This week’s announcement on expanded parental leave benefits is a great example of this.  Our benefit was already the best in retail, but after hearing from some partners who shared the leave as new parents wasn’t adequate, we reviewed the program and decided to make a change. 

As we’ve said before where partners choose to be represented, we are committed to making sure we engage constructively and in good faith with the union and the partners it represents. We are ready to continue negotiations to reach agreements as soon as Workers United meets us back at the bargaining table. 

Your partner, 

Sara Kelly
executive vice president and chief partner officer

More like this

Message from Brian: Thank you, Rachel Ruggeri and welcome Cathy Smith

2 min read

Message from Brian: Global Support Partner Announcement

4 min read

Message from Brian: Executive Leadership Team Changes 

4 min read
Starbucks Coffee Company
Our Values & Commitments

Stay In Touch

Subscribe to all the latest Starbucks stories and news delivered right to your inbox.

  • Follow Us On Instagram
  • Follow Us On Threads
  • Follow Us On TikTok
  • Subscribe To Our YouTube Channel

Press Center

All the latest company news and leadership perspectives.

  • Press Releases
  • Company News
  • Starbucks For The Record
  • Leadership
  • Starbucks.com
  • Career Center
  • Reserve
  • At Home
  • Canada
    • English
    • Français
  • USA
    • English
  • EMEA
    • English
  • Latin America
    • English
    • Español
    • Português
  • Asia
    • English
  • Japan
    • 日本語
  • Starbucks.com
  • Accessibility
  • Privacy Notice
  • Do Not Share My Personal Information

© 2026 Starbucks Coffee Company

Opens in a new window